This was our 13th cruise with HAL and our second on the Veendam. Embarkation: We filled out our forms online and were processed through quickly and processionally. We arrived very early and did have to wait outside until the terminal allowed entry but there were great people to chat with and we met one of the on board entertainers we had sailed with previously and had a good time while waiting.

Arrival: When we were able to board, quite early I might add, we were greeted at the top of the gangway by the CD and his staff. There were many staff smiling and happy to assist us with everything. Our cabin was ready so we were able to go to it with no delay at all.

Cabin: Our cabin was spacious and tastefully decorated. The Veendam is about to go in for refit but the cabins did not reflect this as practically all the SOE had been done on the soft goods (bedding, etc). They did not have the DVD or flat screen TV but the room was wonderful anyway. Our room steward Sri was fanatical about keeping our cabin spotless. Need anything? Ask Sri and it would appear as if by magic. With no fuss and no bother. Read more