Celebrity Constellation Review
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We went on our very first Cruise aboard Celebrity's Constellation, departing San Juan on December 7, 2002. We had a complete package that included air flight. Which was the first time my wife ever flew in an airplane. We left the mountains of North Carolina and flew into Charlotte, where we caught an Airbus that took us into San Juan. We arrived in San Juan around 1 PM.
When we arrived at the airport, we started toward the baggage claim area, and found the greeters from the Constellation, that quickly checked our tickets and got us to the area to catch the bus to the ship. The Bus was very comfortable and air conditioned, we were trying to adjust to the temperature in San Juan in the low 90's, which was a system shock considering when we got on the plane the temperature was 20 degrees in Asheville, NC. The bus driver welcomed everyone to Puerto Rico, and acted as a tour guide as he took us to the pier. The trip took about 20 minutes. When we arrived we filled out a boarding questionnaire and got into line for boarding. There was a slight problem with our cabin assignment. When the travel agent set up the cruise, a mistake was made in the reservations. My wife was assigned a stateroom with her aunt, and I was assigned one with her uncle. The travel agent contacted Celebrity prior to our departure, and they assured him that it could be very easily straightened out when we arrived at San Juan.
We went up to the ticket window, within 10 minutes of arriving at the terminal and explained the problem to the worker Pedro, who rolled his eyes and stomped off with our tickets in his hand. His supervisor came over to the window, and told us that they would take care of the problem and to go ahead and board. He returned our tickets to us and we began the walk up to the gangplank. We were stopped on the way to the ship for the first of several pictures taken by the Photography Department on the ship. They told us that the picture would be available for purchase later in the cruise for $9.95 each. We then boarded the ship and was greeted by the ships crew, who was lined up in crisp clean uniforms and white gloves. We was welcomed aboard and shown to our staterooms, by one of the crew.