Embarkment was horrible, you had to go to 3 different floors to complete all your embarkment process. Departure time was suppose to be 4pm, the ship didn't set sail till 8pm.
The cruise ship was completely dirty. The windows looked like they hadn't washed since the ship was built. There was a old dirty drinking cup left in the halls during Embarkment. The cup was not removed from the hall during the whole cruise.
The room steward was excellent, she kept the room clean and was very friendly. As for the remainder of the crew and staff, they were rude and impatient.