We want to let everyone know that this was the worst vacation we have ever had. My list of complaints is long but need to be brought to your attention. I don't know if the ship received our comment cards since our ships cabin steward took them out of our room while we were in port. He was very polite, pleasant and hardworking but I got the impression he only understood about 1/4 of what we said (just like every other server on the ship).

Do NOT expect anyone under the age of 65 to enjoy this cruise. 1. The beds were hard and sagging. When we first complained they did nothing, then we complained to someone else and finally on day 3 received a 1" egg crate that didn't help much. 2. The buffets were horrible and room service was worse. You couldn't get breakfast till after 7:30am or dinner after 7:30 pm, there never seemed to be anything open but that nasty pasta bar when we wanted to eat. The so called steak was thin and mostly gristle. The chicken was extremely dry and all the vegetables were either undercooked or over seasoned. 3. The ship was beautifully decorated but unless you were into bingo and dancing the tango, there was never anything to do. The pools closed way too early and the decks were always closed after dark for cleaning. There was no "night life" on this ship. The Disco was always deserted and playing elevator music. The music in the piano bar wanted to make me cry. 4. I don't know where their bartenders train but the drinks I tried were awful. I watched them put club soda in my margarita and I don't know what they put in the Mai-Tai's and Daiquiris but they tasted unlike anything I had ever had and you couldn't drink enough of anything to get drunk. And we needed to be drunk to be able to sleep. 5. Half Moon Cay was beautiful but there was nothing to do there but lay on the beach. 6. Costa Maya was almost as bad and one of the shopkeepers actually tried to sell us cocaine and pot. I was horrified and afraid to shop there after that experience. Our trip and first cruise that we saved for and planned for over a year after my battle with cancer turned into a complete disaster. It was so bad that we asked to be let off the ship in Key West to try and salvage a couple of days of our trip. We were told by the service desk staff that we couldn't leave the ship without paying a total of $600.00 in fines and there was nothing we could do about it. I've had better accommodations at Motel 6 and would never recommend this cruise to anyone unless all they wanted to do was sleep, watch TV and drink watered down drinks. The highlight of our trip was waiting in our state room for over three hours to get off that boring boat.