This was a first time cruise for my husband and I. Not only were we first-timers, we were also on our honeymoon. We had great expectations and I must say they were all met, other than a slow start on the front end.
Embarkation was somewhat slow, but we kept in mind that there was an announced immigration issue delay. There were lines of people all over and we thought we would not get on for hours, but shortly after the initial processing and getting our seapass cards, we were loading onto the ship.
From the initial welcome to the maiden tour around the ship, we felt so welcome and special. Customer service and making passengers feel like they are VIPs was a standard aboard this ship.