We have just returned from our week on the Pride of Aloha and were happily surprised by the way things worked out. I had read all the past reviews and maybe NCL read them as well because they have ironed out so many of the previous problems.
We flew on our own and took a cab to the pier ($16). Embarkation took only minutes.
Our room steward (Josh) knew our names immediately and always took time to ask us if our needs were met. He filled a jug we had brought with ice every morning so we could take it with us. One day, when I had overdosed on dramamine for the helicopter ride, I slept the afternoon away. He actually knocked on the door to make sure I was feeling all right. The room was always in perfect order.