Just returned from a voyage on Pride of America. After reading previous reviews I went with low expectations and came back with mixed personal opinions.
Pride of America is a beautiful ship and is certainly an upgrade from my previous Hawaii cruise on the Hawaii American Cruise Line about twelve years ago. (They no longer exist).
There were some things I really liked. Getting on and off the ship was a pleasant and quick experience. We (3 couples) booked two nights at the Marriott Wakiki Beach Resort prior to sailing to adjust to the time difference between Hawaii and the east coast of the mainland. Nice hotel and best of all had an NCL office where we could do all our pre-board registration which really made getting on the ship an easy process. There was a fairly long line for those who did not go through that process. It is a small office, however, and if there was a line it sometimes appeared to take a long time to get served.