Pride of America Review

4.5 / 5.0
2,365 reviews

Pride of America - Hawaii

Review for Hawaii Cruise on Pride of America
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baileygirl
First Time Cruiser • Age 2020s

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Sail Date: Sep 2005
Cabin: Mid-Ship Balcony

The most noteworthy thing about this ship is the fact that it is dirty and the staff is poorly trained and supervised. The cab drivers and store clerks on the islands know it is dirty and ask if it has been cleaned up yet or not. There is a smell of sewage midship most noticeable on deck 5. Elevator doors look as though food has been thrown at them. The areas around the call buttons are filthy.

Embarkation was pretty easy and the ship is pretty. The normal "we can't do enough for you" attitude that is prevalent on most cruise ships was absent here. I suspect that there are some good employees who are trying very hard but many of the problems are beyond their control. The housekeeping staff seems to be universally dismal.

My husband and I have been on about 15 or so cruises. Some were on budget cruise lines that no longer exist. We have never had such an unhappy experience. We got off of Norwegian Cruise Lines brand new ship, the Pride of America on September 9, 2005. I have never been so glad for a vacation to end. 12 hours before we were to leave home, the cruise line left a message on our home phone that the Radisson Hotel, where we were to stay, was overbooked and we were being moved to a much cheaper budget hotel some distance away that is due to be renovated this year for the precruise part of our package on Oahu for 2 days. It was nowhere close to being a comparable hotel.

Cabin Review

Mid-Ship Balcony

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