We just completed our fourth (and best) cruise ever, aboard the Radiance. It was our first cruise with RCI and it will be hard to sail with any other line in the future. Simply, the entire crew was top shelf, professional and smart, as was the RCI service. The ship was impeccable and in fine condition at the end of the Alaska season.

We left September 3, 2005, from Vancouver. Of course, I don't understand why the cruise lines fly passengers to Seattle and then bus them up to BC. Our trip started off shaky as our first flight was canceled causing us to arrive in Seattle just before the last coach. I called the RCI Seattle representative (phone number is in the ticket book) from the plane while we were delayed waiting for a gate and was told they were aware of our situation and we were the last group arriving, but ground reps would be waiting for us.

I was really impressed. They got us on the bus and we arrived at the ship just in time to miss the lifeboat drill. No loss there. One of our bus passenger's luggage didn't make it and they chose to stay at the airport, so the driver was forced to leave without them. However, RCI flew them from Seattle to Vancouver, so they actually arrived before us. Read more