Staff of Elation were professional, prompt and courteous, however, there didn't appear to be enough wait staff at the Tiffany's. Tables were not cleared promptly nor wiped clean.
Our cabin (E173) was directly below the kitchen. We were awakened each morning around 5:30 AM with clanging of pots, slamming of doors and one morning it appeared that they were dropping bags of ice on the kitchen floor (our ceiling) to break up the ice. The noise continued for approximately one hour each day.
Purchased 3 bottles of liquor at Cozumel. Complied with ship rules by giving liquor to Elation boarding staff to keep until last night of cruise. One bottle was delivered to our cabin, they found the cap to another bottle and never located the third.
Entertainment was disappointing. Elation had a new cruise director who indicated he was "on trial to see if he could be a cruise director" who did a good job.
Perhaps entertainment was booked previously. It was geared to a 70 plus age group. Have cruised Carnival in the past, but will try a different cruise line next time.