We went on this cruise for our honeymoon. When we walked in for embarkation, a friendly woman asked if we were celebrating anything special and we told her. Immediately, we were whisked to the VIP line and waited at most 5 minutes to check in and get set up. We were in our room maybe 20 minutes after we arrived at the ship.
We walked into our room to find two twin beds. Great for any honeymooners... We asked our room steward to make one bed and he said sure, in a minute. We went to explore and came back before the lifeboat drill and they still weren't done. We told him we were on our honeymoon and he asked why we didn't tell him sooner!?!? He fixed it pretty soon after that. The room was small, but laid out as well as possible. However, if one of us was getting in the closet, the other could not come in or out of the bathroom. Our room steward was consistently slow getting our room made up and turned down. Some nights, we never got it turned down no matter how long we seemed to wander around.
Our first night in the dining room was pitiful. We spent almost 2 hours having dinner, which made us miss the leaving of the ship from Honolulu. The service was slow and the food was poor! Almost everything had allspice in it from eggdrop soup to fettuccini alfredo!
Both of us have been on many cruises before and were very disappointed with this experience. The food was bad, unless you paid extra, and the service was slow and poor. It just seems like we didn't get what we bargained for. The ship itself is incredible. It's new and clean, but a great ship will only impress for so long.
Most of the crew was around our age and had obviously taken a semester off to see Hawaii. It was very different from a crew who is working hard to support a family at home in a foreign country. We would both suggest an international cruise over this one any day. Not only would the service be better, it would also be cheaper.
We both agreed that the redeeming point of this cruise was that we were with each other and on our honeymoon.