Subscribe today
Get Cruise Critic in your inbox

Crystal Serenity Cruise Review by gaspari

Home > Reviews > Member Reviews > Crystal Serenity Cruise Review by gaspari
Crystal Serenity
Crystal Serenity
Member Name: gaspari
Cruise Date: December 2012
Embarkation: other
Destination: Western Mediterranean
Cabin Category: A
Cabin Number:
Booking Method: Internet Agency
See More About: Crystal Serenity Cruise Reviews | Western Mediterranean Cruise Reviews | Crystal Cruise Deals
Member Rating   3.0 out of 5+
Dining 5.0
Public Rooms 3.0
Cabins 4.0
Entertainment 4.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 5+
Service 5+
Value-for-Money 4.0
Rates 3.0
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Avoya Travel
Direct Line Cruises
Sponsored Links:

red arrow

Ship Facts: Crystal Serenity Review (by Cruise Critic!) | Crystal Serenity Deck Plans
Passive Smoking!
We believed the PR about Crystal's ultra luxury image, and were expecting to be wowed. Well, whilst overall we enjoyed our cruise, we were somewhat underwhelmed.

We were surprised at how dull and dated many areas of the ship were (we struggled to identify what the much heralded refit had done - not having seen the ship before), and had a real issue with the antiquated and permissive smoking policies operated on this ship, which meant we were often unable to find a location for a drink or indeed a sunbed that was not smoke affected. The small amount of sun we did experience on deck always seemed to be in the smoking area! And the nicest bars /lounges were smallish areas which did not enable satisfactory separation of smokers and non-smokers.

Perhaps we have been spoilt by recent cruises on newer smarter ships (notably Riviera) - but investment appeared lacking to maintain what we were expecting to be a top end premium product. Christmas decorations were overpowering and tacky beyond belief.

Not all bad news though. Food, and the evening dining experience was mostly very good - and very good indeed in Prego. Staff were mostly lovely and service very good. Caberet style entertainment was enjoyable. The pool deck was comfy, apart from the smoking issues. The room was comfy, although the bed could have been better. All inclusive worked well for us too, and offered some super cocktails.

Think the competition is overtaking this somewhat dated product. Needs some serious investment in the fabric of the ship, and some proper interior design - and most importantly a smoking policy appropriate to the 21st century.

Publication Date: 02/24/13
More Crystal Serenity Cruise Reviews

Read the previous Crystal Serenity review Read the next Crystal Serenity review

More Western Mediterranean Reviews
A great time!
Arcadia Redeemed
You get what you pay for...
Like This Review?

Register for a Meet & Mingle!
More Western Mediterranean Cruise Reviews
Cruise Critic's Crystal Serenity Review
Crystal Cruise Deals
Crystal Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.