We have cruised 6 times, all on NCL, since January 2009. Two of those have been with our children, and 4 have been for our anniversary. All of them have been great, regardless of the occasion. We have discovered that the best ships in the fleet are the Jewel Class Ships that are just the right size with just the right amenities. Our favorite ships are the Pearl and the Jewel, because they have hands down the best crews ever, and we really like the ship layout on both. Our least favorite is the Epic, because the rooms are poorly designed on it, and it is over crowded and has lost some of the freestyle freedom (because of the over crowding)that we love so much on all of the other ships.
We really love the service in all stateroom classes, having stayed in everything from a family suite/penthouse to a porthole room, but the extras like the butler & concierge services and the free movie loans in the penthouse class have really sold us on the penthouses! We have been guests in every type of hotel and resort, but we have NEVER received the kind of service in any of them that we receive in an NCL penthouse! The pampering for the entire family is indescribable!
The food is always excellent on NCL cruises, especially in the specialty restaurants. Our favorites are Cagney's and Le Bistro. The specialty restaurants are worth the extra cost!
Our favorite entertainment is "Oh What A Night," the Frankie Valli review, and our least favorite is Second City, because the language they use at times is offensive, honestly, they aren't all that funny either. The NCL Production Cast is always excellent, and we enjoy their shows as well as the variety shows.
We have discussed trying another cruise line, but we have decided that if ain't broke, don't fix it! We are sticking with the cruise line that has never failed us! And one more thing.... they dry-dock and refurbish their ships both outwardly in appearance and mechanically every three years faithfully along with daily maintenance to keep things in top working order, something that all cruisers should greatly value after watching the recent Carnival Triumph fiasco!