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Norwegian Gem Cruise Review by bayclub: First time from NYC


bayclub
1 Review
Member Since 2012
5 Posts

Member Rating

Cabin 1.0
Dining 5.0
Embarkation 2.0
Enrichment Activities 4.0
Entertainment 5.0
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 3.0
Rates 3.0
Service 5.0
Shore Excursions Not Rated
Value for Money 3.0

Compare Prices on Norwegian Gem Eastern Caribbean Cruises

First time from NYC

Sail Date: January 2013
Destination: Eastern Caribbean
Embarkation: New York (Manhattan)

First time leaving from NYC and hoping it would diminish some anxiety to check in? However, although we arrived at 10:30 AM; more than enough time, there wasn't NCL personnel to guide us to the correct check in line. It took more than 2-1/2 hrs to our cabin. When we opened the door, we fell into the bed; this cabin was designed as a handicapped cabin???? The room didn't have sufficient lighting; not enough space to navigate safely, the cabin door slams shut too soon (dangerous). The elevator does not stop on the 6th floor dinning room; had to get off and take the next bank of elevators....there were many slopping hallways making it difficult to navigate with a wheelchair.

The disembarkation was a total chaotic mess; we were assured the night before that it would go smoothly??? Had to wait 1-1/2 hr. for a person to guide us to the correct floor and even then we waited on the 4th floor for more than 1 hr. before Security would let us through. Everyone was chasing porters More to assist them.

On a positive note, it was a very lively week with lots of young children and their parents....the shows were surprisingly very good and the dining room personnel were very helpful. I would not rely on the advice of a travel agent who assured us that this cabin was designated as "handicapped". It wasn't. Less


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Cabin review: Norwegian Gem 8598

Tiny closet space; lack of sufficient lighting, cabin door shuts too soon; overall design not adequate for handicapped individual

Port and Shore Excursions


Not enough personnel to assist!!!!

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