I am writing this review not so much to advice of cruise but to advise of the helpfulness for the cruise line in an unfortunate condition. We booked this Cruise on the Brilliance in Sept.2011 to sail Oct 2012. It was booked as a family cruise with my mother in-law, her 3 children and their spouses. WE TOOK OUT TRAVEL INSURANCE through the cruise line. We booked it as a final cruise as mom was getting up in age and felt this would be her last trip. At the time we didn't know how real that statement was. We had to get off the ship on day 6 to place mom in the hospital in Halifax Nova Scotia, where she died 6days later.
The first issue I will address in the travel insurance coverage. When we purchased the insurance at the time of booking we did not receive any written breakdown of what is actually covered. It was only verbally that the typical stuff was confirmed. ie trip interruption, baggage loss, delayed flights.
Point # 1 This is only secondary coverage and any claim as far as medical has to be submitted to your primary insurance first and the travel insurance only covers what the primary carrier denies.
We had no complaints about our room. Mom was in a wheel chair and the location of the cabin was very convenient