We sailed over the Christmas holidays on the Celebrity Summit out of San Juan, Puerto Rico. We are veteran cruisers, this being our 11th trip -- but this was the first time we have sailed with Celebrity. We have previously sailed with Costa, Royal Caribbean, Princess and Holland America.

We had heard many good things about Celebrity and were very much looking forward to an excellent experience on the Summit. Sadly to say we were severely disappointed. While we attempted to discuss this with the Concierge on the ship, he like most of the ship staff were truly disinterested in speaking with us.

The following is a list some of the issues/problems/concerns we had experienced: Read more