Somewhat dissappointed: Ruby Princess Cruise Review by Luvmykatz
Overall Member Rating
Destination: Eastern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
We spent the night before at the Embassy Suites, a beautiful hotel. On the day of embarkation, we were told to meet the shuttle to Port Everglades at noon. We arrived 5 minutes till noon only to find out that the shuttle had already left, but they did find a car that would take us to the ship.
Embarkation was smooth and easy, though, the waiting was long but expected.
Room was clean but, smaller than the Grand Princess we were on several years ago.
My husband is hearing impaired and wears hearing aids. I had contacted Princess to ask what accommedations they had for the hearing impaired, and was told to contact the Pursers desk upon More embarkation. We went to our Muster call in the Princess Theater where my husband was unable to hear anything( a major problem). It is a good thing we have cruised before and knew what to do. We then contacted the Pursers desk to inquire about any listening devices for the hearing impaired and they didn't know what it was. In other words...NO. Consequently, my husband could not enjoy any of the entertainment or Movies Under the Stars. It was extremely frustating for my husband. If they can accommodate the sight impaired, the physically dasabled and service animals, then why not the hearing impaired. With a good percentage of cruisers being older, this is something that should be taken into consideration.
The entertainment in the Princess Theater, with the exception of the first comedian, was not great. In fact, it was rather poor. One of the reasons we cruise is because of the entertainment. This was a big disappointment.
If you purchase a portrait from the Portrait Studio, make certain the person selling it to you, puts it in a folder, or you will be accused of stealing and basically called a liar.
Other than that, the food was good, the Ports of call were beautiful, with the exception of Grand Turk (winds to high to port). The staff was friendly, but we saw very little of our cabin stewardess. Room service was great. and we were pleasantly greeted everywhere we went. Oh, and the highest mention goes to the Wheelhouse and their fabulous, best we have ever had, fish and chips. Less
Port and Shore Excursions
Great cruise with some frustra...
So much to do and see on the s...
Inconsistent service, Terrible...
Too many customer service issu...