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Embarkation and debarkation as suite guests went smoothly as did transfers to and from airport. San Juan airport is in need of rehab and updating. It's dirty, unkempt, and expensive except for duty free booze.
Ship is also older and need of updating. Repair work was constant near our stateroom and there was the persistent smell of methane in one area. One couple we met had it the odor so bad in there room, they had to keep the balcony door open at night to sleep which kept the AC from being effective. They could not be moved to another cabin as the ship was full. One specialty restaurant (Portofino) which was so-so. My T-bone was well cooked and flavorful, but my wife's veal saltimbocca was tough with an odd taste. Room service terrible with consistently cold food. Even in the main dining room, food often served at the wrong temp like cold to lukewarm escargot,and bland (blandest lobster tail ever).
Best time on ship was in the Concierge Lounge available to all suite guests except mini suite guests. No extra charge drinks, food with a chance to mingle with a lot of fun people.
Grand Suite was roomy with nice balcony, but we did not get the perks advertised (turn down treats, butler service, fresh fruit, et al).
Ports were great as were the excursions: snorkeling at Buck Island St. Croix, Pitons St. Lucia, Barbados, with sting rays Antigua, and beach time at Orient Beach St. Martin. The aggravation, however, was our ship was always last in and first out of the ports. Ships coming behind ours especially at Antigua were docked before ours delaying our scheduled arrival by 1.5 hours.
Despite the poor food, we would consider going again, but may just go on Celebrity with the same itinerary.
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