Our family of 5 ( 2 adults and three children aged 7, 10 and 11) had a very relaxing time. The kids loved their kids clubs and the activities were lots of fun. They enjoyed splashing round in the pool and spa. The Lawn club looked Ok but by the end of the cruise most of the grass was roped off. This area could probably be put to better use.
The highlight of the cruise was the outstanding food. We loved the choice at the Grand Epernay for breakfast and dinner. The Ocean View cafe had something to please everyone. We ate at Tuscan Grille ($30 pp surchage )3 times and the food and service were outstanding. The beautiful views add to the ambience. My husband and I ate at Murano and had the 5 course menu ($89pp ) paired with matching wines. We enjoyed it but the food was very rich and once was enough. Bistro on 5 had beautiful crepes and was well worth the $5pp charge.
We enjoyed the entertainment. Michael Harrison the ventriolquist was hysterical. The Maori cultural group, Will Martin and Karen Grainger were very good. The kids enjoyed performing on the "big stage " when they did their talent show.
The Mixology Bar had amazing cocktails and were great value at $13. Getting a drink with dinner in Grand Epernay was tricky. We would order some drinks and the food was often served so quickly, and the wine so slowly, that you had finished your appetiser by the time the wine came. After one complaint this improved.
Our cabins were always kept tidy. I don't think they were cleaned thoroughly but on the surface they looked good. A brown mark on the tiles in our bathroom was there when we boarded and wasn't removed the whole trip. Common areas, especially bathrooms were spotless.
We had a problem with noise in our cabin. At 330 am every day the life raft shelter directly below our cabin was hosed. This woke us up most mornings and it took 4 complaints to be sorted out. The Guest relations staff were a mixed bag. Some helpful and others downright rude.
We will be cruising again but will look very carefully at the deck plans before we book.