I've cruised numerously on different lines, and 12 times to date with Celebrity, but this is only my second review in regard to any of my cruises. I wrote one for our journey on the repositioning of the Summit in October of 2011. During that cruise, I could honestly say "Excellent!" the traditional response the Celebrity staff always worked so hard to hear, applied. Yes, I was so taken with their personal friendliness and attention to our every desire that I was just about bursting to express my pleasure and gratitude.
I am very sorry to say, this cruise to SE Asia was a complete reversal.
As a Founding member and Elite Celebrity loyal cruiser I am saddened that our main reason for enjoying Celebrity Cruise Line, which was their X (excellent) customer service, food and accommodations, has been replaced with the "Modern Luxury" marketing ploy. Don't get me wrong, I have been on the Solstice and the Silhouette, both fantastic experiences, so I feel I understand the M/L thing. To me it's not just about the updated bars and restaurants but the ambiance abd attitude! IMHO the Millennium, does not deliver!