This was a 12 day cruise from Sydney to Auckland. I have cruised over 20 times in the past 20 years and no doubt everything is slipping. Its a competitive industry and I note that many celebrity cruises appear to me cheaper than many other mid range-premium cruise lines.
One cruise on the same ship can be vastly impacted by a better captain and a better cruise director. Ad in bad weather and an otherwise great cruise can seem less that perfect.
On this cruise the weather was perfect in every way. The ship is generally well maintained and the majority of the crew courteous , although highly robotic and often seem tired and weary.
My main gripes are that the ship seems cheap. There are no aft elevators like most other ships, some of the finishing touches are clearly to keep the construction costs down. Its a nice ship but by no means outstanding. The glass factory is a total waste and the lawn a waste of space.
The food on celebrity is slipping - IMO not as good as Princess or many other lines. Everything for sale is largely overpriced and the excursions seem even more outrageous than others.
The real issue is Celebrity's identity. What does this line represent?. The entertainment on board was the worst I have ever seen. There are lots of over 60's on board and they dont want to be treated like they are 75 - they want to feel 40 again. They want more modern entertainment and music.
This was my 3rd Celebrity cruise and its more like a Norwegian cruise line now days. For my money I will be sailing Princess again. Celebrity has lost its way. Cost cutting is very clearly evident in every regard.