Where to begin? I have been on Celebrity before, the last time in 2005. Was really looking forward to this cruise re-creating the others. And was disappointed.

The cabin looked "tired". The bathroom needed re-grouting and the toilet did not work consistently the entire trip. Quickly addressed but not long lasting. And that included flushing the toilet before using it to be sure it would flush (it wouldn't). Most aggravating. My Captain's Club benefits never did show up in the room. The steward was fine but looked like he was in charge of way too many rooms.

The food in main dining was acceptable. The waiter was okay but unable to give the individualized attention I have become accustomed to--it looked like he was handling at least 30 diners at one sitting and more staff should have been provided. Waited a long time for drinks from the bar or after dinner specialty coffees. There was one tall Russian female wine steward who was the rudest person I've ever come across in my 9 cruises and she was banned from our table. Read more