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Celebrity Summit Cruise Review by abroadabroad: Celebrity Disappointment

1 Review
Member Since 2013
0 Posts

Member Rating

Cabin 3.0
Dining 4.0
Embarkation 4.0
Enrichment Activities 3.0
Entertainment 3.0
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 3.0
Rates 3.0
Service 3.0
Shore Excursions 4.0
Value for Money 3.0

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Celebrity Disappointment

Sail Date: January 2013
Destination: Southern Caribbean
Embarkation: San Juan

Where to begin? I have been on Celebrity before, the last time in 2005. Was really looking forward to this cruise re-creating the others. And was disappointed.
The cabin looked "tired". The bathroom needed re-grouting and the toilet did not work consistently the entire trip. Quickly addressed but not long lasting. And that included flushing the toilet before using it to be sure it would flush (it wouldn't). Most aggravating. My Captain's Club benefits never did show up in the room. The steward was fine but looked like he was in charge of way too many rooms.
The food in main dining was acceptable. The waiter was okay but unable to give the individualized attention I have become accustomed to--it looked like he was handling at least 30 diners at one sitting and more staff should have been provided. Waited a long time for drinks from the bar or after dinner specialty coffees. There was one tall Russian female wine steward who was the rudest person I've ever come More across in my 9 cruises and she was banned from our table.
The food otherwise was a disappointment---the breakfast buffet was poorly staffed and food was frequently not replaced in a timely manner. Aqua Spa food was totally lacking in variety. Waiting for drinks at the pool was long. I got the impression that not all the bars were fully staffed. Towels, used dishes, glasses waited a long time to be cleared all over the ship.
The entertainment was spotty. I did like the Zumba but there was little else to say of a positive nature of what was on deck. The comedian was okay. The Aquafellas were wonderful but limited to 15 minute sets every other day which was bizarre. Did not like the frequent short sets of rotating acts at all. And the overall tempo of the music was soporific.
The ports of call were the best part of the cruise---loved Dominica and enjoyed the other ports of call (St. Kitts, St. Croix, St. Thomas/John, Grenada) as well.
Overall, the service was merely mediocre and while the staff was pleasant enough, the smiles did not reach their eyes, and they all appeared lackluster and over-extended. Less

Published 01/28/13

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Cabin review: Celebrity Summit

Room 2192. Near Crew access so some door noise. Toilet never did work well. Grout needs work in the bathroom. Good layout (door opens in the middle of the room layout).

Port and Shore Excursions

Middleham Falls

Not for the un-fit. Great hike for a beautiful view. Awesome Ti Tou Gorge. Guide Alvin was nice but hard to hear him over the road noise. Would do this again for sure

Ti Tou Gorge

Wonderful fun.

Old San Juan was lovely. Ziplining at El Campo Rico was awesome.
Read 1466 San Juan Reviews

Where the ship docked, there was little to do. But there was a quiet beach right next to the pier which suited our needs perfectly. Good drinks and great lunch. Just what we needed to unwind.

Took a water taxi arranged by cruise ship to St. John's. And it was definitely the right choice. Quiet town. Low key. Nice shops. Great beach walking distance from the dock (Salamon beach) which was quiet, secluded with crystal clear water. But no amenities so you have to bring your own water, food etc if you want to picnic. Well worth it.

Island tour

Ashton (Royston's cousin) was awesome. Had a lovely time. Took a private tour. Batik factory was awesome.

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