We parked at Premier Parking USA, it was $67.00 for the week. When we arrived there was a line of about thirty people with luggage standing in the sun and there seemed to be no one in charge. However, within a few minutes three additional vans pulled in and we were loaded and quickly arrived at the port. This company does like for you to get off the ship early when you return and they were a little slow on the pick up. We left one of our bags with valuables in the van and they did have it for us. We would use them again.
We gave our bags to the porters and it took us no time at all to get onto the ship, the suites have priority embarkation and debarkation so no waiting in line at all.
We went to our cabin 7268 on the empress deck. This cabin is very roomy, the bathroom is nice with a jacuzzi tub, nice dressing area and lots of room for clothes, etc. This cabin is located very near to the atrium and whenever anything is going on at the atrium bar you will hear it in this cabin, even with your TV on. We called on the second day and were told there were not any other cabins available in our category. The next day we were shown a balcony cabin on the 6Th floor, but declined to move, the space was more important to me than the noise. We got a phone call for the next several days asking about the noise... Yes we still hear it. Eventually they gave us a 15% discount off of our cruise and offered a 10% discount on future cruises if booked within the next year or so. I would recommend not booking this cabin or any cabin close to the atrium you will hear noise, sometimes very loud.
We requested a large table but were placed at a table for four, we believe that with a larger table you have a better chance of finding table mates with common interests. Our dinner the first night in the main dining room felt very rushed, the servers did not wait for us to finish a sentence, they interrupted conversations every time they came to the table, the food was just OK.
Breakfast we had in our stateroom every morning but two. Room service was good and was delivered within 20 minutes of ordering. Once we went to the main dining room for breakfast, our server was very nice, food was good, but service was unusually slow, coffee refills, ketchup that kind of stuff took a while.
We ate at the lido one morning, I am not a big fan of the lido deck.
The pizza near the aft pool was good. The Mongolian wok, was good, but the line took thirty minutes, maybe an efficiency expert could do something to fix this. This seemed to be popular so add one or two more guys cooking at peak times.
We enjoyed the steakhouse, and ate there 5 of of seven night. The cabin is, was great as were all the servers, our food was always spot on and it was an enjoyable experience every night.
We did do the "Chefs Table" one night and that was a fun experience, the food was all very good and it gave us a great look at the scale and complexity of the preparation going on in the kitchen. We were a group of 14 and after the kitchen tour which did include a cold and hot appetizer and some champagne we went to a private dining room for the remainder of the meal. We were served two different wines and I believe just one champagne, would have liked to see a little more wine pairing, but all in all would still recommend this.
The thermostat in our room broke and it did take three days to get someone to fix it, not sure why, the cabin steward kept telling us engineering had been by, but don't know what they did the first few times. I was reluctant to call downstairs because of my complaining about the noise, and really feel awkward complaining, but if you have an issue do call I am pretty confident they want to make you happy. We did use a butter knife to keep the balcony door open one night and that warmed it up for us.
If you don't have a ship excursion the tendering process can be slow, so just be prepared to be patient.
We enjoyed the piano bar and tried to see a comedian one night, but there was standing room only, so if you are going get there early.
We did enjoy the aft pool, the staff was vigilant in upholding the no children rule, but as usual lounge chairs are at a premium. They did have stickers in the morning that they would apply to empty chairs noting the time, this seemed to be a good idea.
We got off the ship pretty quickly in Miami, but like the Miami airport the custom lines are long. Please note that unlike Ft. Lauderdale the porters do not have a separate line so no time advantage in getting one.
We always enjoy cruising, I hope that I have been able to give some information that will be helpful.