Zuiderdam Review

4.0 / 5.0
1,028 reviews

Zuiderdam - Western Caribbean

Review for the Western Caribbean Cruise on Zuiderdam
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durtydancers
First Time Cruiser • Age 60s

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Sail Date: Jun 2005
Cabin: Signature Superior Verandah Suite

This being our first cruise, we have no point of reference for our opinions, but we did have a few observations.

Embarkation -- The baggage handling at the dock is a bit chaotic. Somebody gathered our bags in one spot on the curb, but since he had no uniform or anything else that identified him as an employee of HAL, we were wondering if we handed our belongings over to a cab driver or something. Well, at least we tipped him. Inside the embarkation building, the staff, at least some of it, didn't seem completely up to speed on policy and procedure. We had a bit of confusion regarding our immigration documents and although we filled out ours on-line, we were sent by one lady to the tables to complete new ones. A gentleman there said we only needed to sign the forms, since they had us on-line, but then at the check-in the clerk didn't seem to agree, and we almost got sent back to the tables until her supervisor educated her on the policy. All in all, provided a bit of stress, but still took no more than 40 minutes to complete from the curb to the Lido deck.

We were allowed into our cabin at 1:30, as promised, but all our baggage did not arrive until after muster, around 5 p.m., just in time for sail away.

Cabin Review

Signature Superior Verandah Suite

Cabin SS
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