My wife and I have been on Celebrity several times over the past 5+ years. With the exception of the ancient Century, we have posted very positive reviews, especially the Equinox in March 2010, and the Eclipse in December 2010.
Those days of positive reviews are Gone!
Celebrity has been billing themselves as a "luxury" cruise line in recent marketing and advertising. Well, we just returned from a seven-day cruise to San Juan, St. Maarten, and St. Thomas on the almost new Celebrity Silhouette. The ship is only about a year old, but the longer we were on it, the feeling of sterility increased. There is no life on the ship! No soul! No heartbeat! No luxury feeling! Cost-cutting everywhere. Worst of all, the staff does not reach out to the guests.