Safety and air-conditioning issues: Star Flyer Cruise Review by MIT72
Overall Member Rating
Safety and air-conditioning issues
Destination: Panama Canal & Central America
The Star Flyer is an old ship and is showing her age. The temperature in the category 4 cabin we booked was in the mid 80's when we boarded. We stopped 2 crew members to ask how to turn on the air conditioning, before a fellow passenger told us how to do it. Finally, a crew member came to fix the air conditioning and decided there was a problem. We were given a fan and the next day accepted the offer to move to a cabin with working air conditioning.
Our first dinner on the ship was also very unsatisfactory. We were among the first to sit down for dinner and joined two other couples. One person from each couple ordered the "lamb knuckle" for a main course. About the time many other tables were getting dessert, the waiter approached one of the women at our table (who was not one of those who ordered the lamb knuckle) to explain that they had run out of lamb knuckle. One of the men immediately offered to have the chicken instead, but the waiter said that was unnecessary. We sat and sat and sat. When most of the dining room had emptied, I approached the captain to complain that we had not yet had our dinner. The waiter soon brought our entrees, but all three of us who had ordered the lamb knuckle found it to be so tough as to be inedible. When we gave up on our entrees, the waiter stood with his back to us polishing and stacking plates, before finally deciding to take our dessert order. It was a very disappointing start to the cruise.
The captain and head of the "hotel" services were responsive to complaints, and the head of excursions was very nice, but we were not alone in having hot cabins and maintenance issues. Less
Cabin review: 04121
We were in both a category 4 and in a category 3 cabin (after being moved). The bathrooms are well designed. The shower has a wrap around curtain and the water drained away away from the rest of the bathroom, so the water did not puddle. The stateroom was very awkward in both rooms. The beds were together so that one person had to crawl in. One night I bashed my nose on the over sized wooden area between the bed and the wall. At first I worried that I had broken my nose, but despite nasal bleeding, it seemed OK. There was not a lot of storage space. There did not seem to be a standard place to keep the life jackets. Having an extra portable fan helped a lot in keeping the room comfortable. We talked to several other passengers who had also been given a portable fan.
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