This was our 4th Celebrity sailing, and 20th sailing overall. It was a short 2-night sailing out of Miami, to Nassau and back. We experienced some of the poorest service among all of our cruising, but we found the ship to be a beautiful as her S-class sisters. Here are the highlights/lowlights:
Stateroom attendant (CC Class, cabin 9110) -- Miguel greeted us nicely after embarkation, but that's where the positive experience with him ended. He did not deliver the canapes that come with a CC cabin (even after we spoke face to face about it), no pillow menu, and the last night he removed our fruit bowl completely (that was to be our morning breakfast the morning of disembarkation, eaten on our balcony). We returned from dinner to see that he had removed our fruit, took the nice Celebrity silver pen, removed the blue binder with room service and other info, and left crumbs and condensation on our glass table. I addressed the lack of canapes and pillow menu with Guest Services (on evening #1) who was VERY NICE, apologized, and sent us a bottle of wine (I expected nothing extra -- and simply requested a pillow menu and canapes). When Miguel delivered the canapes on the second night, he lied and said our Do Not Disturb was on our door so he left the canapes in our room. No, he didn't.
Cabin 9110 -- This Concierge Cabin was quiet for the most part. We never heard people in the hallway, but did hear people partying up on the top pool deck a couple of times when our balcony door was open late at night. The balcony itself was covered with a very large overhang, so someone looking for sun will not get it here. Deck 8 might provide more of a view of the sky, but not a significant amount. We really enjoyed this balcony though, and would book it again, but it's being upgraded to an Aqua Class cabin starting May 2013. The nice thing about this location is that it's midship, about 5 cabins or so from the elevators and stairs, making a quick trip to the buffet an uber easy endeavor.
Cabin 9110 -- This Concierge Cabin was quiet for the most part. We never heard people in the hallway, but did hear people partying up on the top pool deck a couple of times when our balcony door was open late at night. The balcony itself was covered with a very large overhang, so someone looking for sun will not get it here. Deck 8 might provide more of a view of the sky, but not a significant amount. We really enjoyed this balcony though, and would book it again, but it's being upgraded to an Aqua Class cabin starting May 2013. The nice thing about this location is that it's midship, about 5 cabins or so from the elevators and stairs, making a quick trip to the buffet an uber easy endeavor.