The new furniture on the balcony was comfortable but a little crowded with 3 chairs and the table. Our butler Rovin set the table whenever my wife had breakfast on the balcony.
We never eat in the main ding room, eating every night in either Prime C or Acqualina. Almost every meal was great, stay away from the Rib eye if you really like steak. It was just not up to NY standards. On the other hand, the veal chop was outstanding. The staff in both places went out of their way to provide our every need. Special thanks to John in Aqualina and Mustafa and Sascho in Prime C.
The Jacuzzi in the Spa was not working right and they did not have the parts to fix it (Looked like a simple pipe connection) most times the jets would not work. If you hand fit the broken pipe together it would work. Also there were many days the temperature was not warm.
The only other complaint was that the dry cleaning machine was not working. However the staff went out of their way to do our clothes ashore in Punta Del Este.
We pre-booked four shore excursions, one was excellent, one was good and two I would not do again.
Parati- a schooner to a beach, plus two stops for snorkeling. We went to a deserted beach with no facilities for about an hour and then the two snorkeling stops. Boat ride was nice, but getting in and out of boat was not easy.
Ilhabela- Beach and 4 x 4 to rainforest and waterfall. The beach was a nice beach with bar and full facilities. Should have stayed there the whole time. Rainforest and "waterfall" were not worth the effort. Very hot and humid walk on slippery trail with lots of mosquitoes. Water falls were not really waterfalls.
Punta Del Este- Tour of museums and area with lunch at Navonna Farms, One of the best tours. Lunch was superb.
Buenos Aires - Gaucho Tour with lunch. A good tour just a little long
Overall, very happy with everything and would definitely do Azamara again.