Overall nice ship and the activities/entertainment were decent but the weather was awful.
Embarkation: Not so smooth, very disorganized with no clear direction of where to go or what we were doing. The address provided brought us too far down so we had to walk several blocks back and them try to figure out where to go. The wait wasn't too bad but we felt a couple signs would have made it much less painful. We checked in and they told us to go sit and wait for our number to get on the ship. We sat and finally someone came over and asked us why we were sitting there. Apparently they had boarded our group before we checked in. Sailing in and out of Manhattan is really special.
Stateroom: Very nice, lots of storage, we could see out between lifeboats. Very old TV but the ship status was wonderful (reported see conditions, temp and ship position). Sleeping in our stateroom was not good. This room would be perfect for a night owl but we generally go to bed around 10ish and the karaoke lounge directly was active till about 1AM and we could clearly hear every song. The Jewel needs a lot more sound insulation.
Ship: The decks were nice but many of the signs and maps were too worn to be read so finding our way around was a nuisance. The pools were warm and very nice, this was our first time in a saltwater pool. The outside decks were closed for over 50% of our trip due to the weather. This ship seemed to move a lot more then the last one we were on, even in calm water. The bridge viewing room was very interesting. It shows the props, engine and has a video all about building and designing the ship. There was a nice sports court at the stern of the ship but nothing was really organized there (perhaps due to the weather).
Activities: The cruse director's staff were very friendly, trivia and games with them were a lot of fun. Cardio Salsa was among my favorite and it was very intense. The imitation game shows were ok. Bingo was awful, half the time was a advertising pitch and waiting to buy tickets. Outdoor games such as shuffle board were kept in locked cabinets and had kind of weird hours. The staff were good at getting people dancing but the dance floors were always sticky. The late night games were ridiculously funny and a really good time.
Entertainment: The musicians were just ok with the exception of the brass band which was good. We were not fans of the hypnotist; however, the magician/comedian, JP, and the aerial performers, Celia and Julien, were the best I have ever seen.
Food: The buffet was pretty good. The Asian food was especially good and there was a wide vegetarian and fresh fruit selection. We were not really fans of any of the desserts except the cheese cake and soft serve ice cream. In the main dinning rooms the steaks were good and well cooked but the chicken was dry and the fish seemed to be hit or miss (one was bland, one was like rubber and one was perfect). The chocolate buffet was awful. The melon and fresh pineapple were sooo good.