This was our second cruise with Holland America. We booked for the destinations and several friends also booked this trip.
No problems with getting on or off the ship in Ft. Lauderdale.
Many people find critisms with various ships, and cruise lines, however, if your expectations are that you are going to be treated like royalty because of your cabin status, you may be disappointed.
The only complaint is we were surrounded by smokers and could not enjoy our balcony.