Azura Cruise Review by mttenn: Hated it at first but got used to it.
Member Since 2013
Hated it at first but got used to it.
outward flight was ok but being x thomson crew i think they are better. we could only afford an inside cabin as xmas/new year v expensive. cabin ok, small, shower area was more like a caravan shower. 1st night was xmas eve, my birthday, even though we told the waiters, nothing happened, disappointed.
next night we sat at two seats of our own choice next to a lovely couple, ordered drinks, pulled crackers .. ordered starter then a waiter came over and said we could not sit there as we had been allocated somewhere else, we were escorted out in full dinner dress ..embarrassed. then escorted back in 2 mins later to be sat at a table for 2 (had asked for 8) next to the waiters entrance. we didnt get our drinks , they never arrived. this was xmas day! i could not eat my dinner, just wanted to get out. we had never received confirmation of where we were sitting.
i complained and we were eventually given a table of 8 but on early sitting, (we had asked for late, booked 18 months More ahead!!)
food was disappointing, expected better, tried two supplement rest .. indian ok, restaurant 17, good.
buffet rest fine.. but xmas very very busy, could not get sunbeds during the day, on morning took us 2.5 hrs!.
could not book into spa,never seen it whole trip!.. pool area v busy, noisy, rear pool lovely but impossible to get a bed, sick of people putting towels on, no action by staff.
entertainment by headliners was vv good. booked entertainers were ok, but problem in the lounges due to noisy people talking , complained but again no action by staff. (this would not have happened in a northern social club!)
trips were expensive, we went on lots they were ok, but next time prob do our own thing and save money.
did have lots of photos taken as we did not think we would get back, but personal choice.
p@0 members club bit of a rip off, 10 pts for every night on board but u have to have 150 to be a member. so even paying for the xmas/new year cruise (most expensive) at two weeks u do not qualify.
drinks prices i thought were ok, and good that u could buy duty free and drink in cabin.
holiday was spoilt because they put us on early sitting for dinner 6.30 was far too early, especially if u have been on a trip and were back at 5-5.30. the serving was too rushed, they were giving us our cheese and biscuits at the same time as our dessert! we always were the last to leave on principle!!
i finally got to sit in the jucassi on the last am, one lady saying she was upgraded to late sitting after complaining bitterly that she booked 6 months before! .. after telling her i had booked 18 months prev and still was put on early she shut up, but that was just the icing on the cake for me .
dont go at xmas, too expensive, too busy, flight back with thomas cook through the night was awful. why p@o use them ? they must be the cheapest. talk about cattle class! the seat was broke in front of us, so could not put anything on one table, crew would not move us, i hated it!
my partner wants to go on another cruise to the caribbean, but will make sure i have a balcony cabin, late sitting, and hopefully try and relax with not a full ship. Less
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