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Ryndam Cruise Review by KSHII2

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Ryndam
Ryndam
Member Name: KSHII2
Cruise Date: December 2012
Embarkation: Tampa
Destination: Western Caribbean
Cabin Category:
Cabin Number: C328
Booking Method: Cruise Line
See More About: Ryndam Cruise Reviews | Western Caribbean Cruise Reviews | Holland America Cruise Deals
Member Rating   3.0 out of 5+
Dining 2.0
Public Rooms 5.0
Cabins 5+
Entertainment 2.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 4.0
Service 4.0
Value-for-Money Not Rated
Rates 3.0
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Ship Facts: Ryndam Review (by Cruise Critic!) | Ryndam Deck Plans
Disappointing to a Loyal HAL Customer
First, we had a GREAT cabin and wonderful location. There it stopped. When we got on board we tried to find where to review and buy a wine package for dinner. We were sent around and back again. Seems none of their employees, INCLUDING the front desk , could answer this simple question.

Also, we always eat at the late seating and large tables. The dinning room food was quite a disappointment and far below previous HAL meals. Due to slow service, it took forever to finish a dinner. It seems they have reduced the number of servers. Some people changed dining reservations as they were missing the late night entertainment. Why they wanted to go see the crew sing and perform is beyond me.. Very poor entertainment on all levels.. Next we bought the Night at Le Cirque. While the food was excellent, the service was poor, very poor. If Le Cirque knew the level of service they are providing, they might withdraw their name...

The ship was not decorated (Christmas cruise) as in the past.. We used the valet parking at the HAL terminal and when we arrived they only had two people trying to serve 1,200+ people, a lot who chose valet parking. The other on-board activities that we WOULD recommend are the wine tastings.

Publication Date: 01/16/13
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