The follow is actually our mid-cruise evaluation.
We have both constructive suggestions and criticisms as well as what we especially like. We are enjoying this cruise immensely and hope to return.
-Very good wine selections
-There appears to be no enforcement of the dress code in the dining rooms. We have seen people wearing jeans with holes in them and T-shirts. We feel this is disrespectful when the dress code is Casual Elegant after 6:00.
-Attentive bar service and wait staff
-The waiters (mainly Filipinos) call us "Ma'am/Sir" to both my husband and me, which is becoming offensive. In other words, my name is "Ma'am-Sir". If I could be addressed as "ma'am" that would be good! Other people are noticing this also.
-Most all soup has a lot of cream which for us makes it very rich tasting and fattening!
-Breakfast time the food has arrived cold and items like pancakes, waffles and toast are hard and dry with the French Toast being the exception, which is delicious.
-We love the different sorbets daily. Wonderful! And we have become addicted to the French bread! The food aboard is generally very good.
-Great ambiance and excellent service
-My lamb chops were too pink, I sent them back and came back too tough to eat
-Keon in Signatures is excellent. Called us by name the entire evening and was very professional and attentive.
Prime 7 Restaurant
-Wonderful atmosphere and service.
-Food selections were very good and tasted good!
-Very informal and a grazing buffet daily for breakfast and lunch. Food always the same with a few variations in salads and desserts. It's nice to sit on the veranda in the back of the ship when the weather is calm
-Different pasta selections daily and made instantly to your request
-In room service is on time, friendly pleasant service and is usually warm
-Kirti, waitress, is excellent. Did not call us Ma'am/Sir. Friendly, efficient, darling.
Head Somelier-Daniella is excellent.
-On embarkation day it was an easy check-in, BUT no one to escort us to our room and show us where everything was and how it works. On Day 12 of the cruise we found out there is a navy blue Regent bag for us to have? use? If it had been left on the bed with a note the day we arrived we would have known.
-Team Trivia--Disappointing because the same team wins daily. Evidently (but not certain) they have been aboard since Europe and have had heard some of the questions before.
-We can tell the staff is willing to please and learn what can be improved
-We came back from a muddy jungle trek and our shoes were dirty and muddy. It would have been good to have had someone with a hose or bucket of water and a brush outside at entry for all shoes to be cleaned before entering the ship. A lot of mud was brought into the ship.
-Waiting for shuttle buses and tenders for tours is not a good system. We waited over a half hour one day for our number to be called. Generally the tours were quite good.
-We have been happy with the evenings' entertainment. A nice way to end the day.
-It would be helpful if each night's dining menu were published in the Passages.
Overall, we enjoyed this cruise and recommend the cruise line. This sailing had a lot of cruise days which we like. The ports were nothing to speak of except in Manaus in the Amazon and into the Caribbean. Sometimes the port calls were not long enough.