Freedom of the Seas Review
Volunton
6-10 Cruises • Age 60s
Rating by category
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin
Additional details
Sail Date: Dec 2012
Cabin: Superior Oceanview Stateroom with Balcony
Traveled with children
PLANNING
I made the mistake of booking directly with RCL. In the end, it ended up being a good idea as the quality of the service and initial accommodations resulted in an upgrade from OV to SOV balcony.
When I spoke with the RCL res. agent I was very clear on my needs re: our two small kids and where they would be sleeping. The same day I made the reservation with him, I called him back only to be brushed off. I e-mailed him a few times only to not get a reply to the e-mails.
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