Since we live in the northeast we decided to fly to FLL. We made all the arrangements for air travel and airport-to-ship through Celebrity. Air travel was great, right on time. The bus to the ship was as if they never did this before. After meeting with the cruise ship rep, we were all herded out to the sidewalk to wait for the bus. The noise and the fumes were awful! After standing around for 30 minutes, I asked one of the uniformed people what the hold-up was. It looked like a Keystone Kops routine. Many uniformed Celebrity people with radios, but no information other than "We are waiting for a bus." Thirty more minutes pass and we're still standing around waiting for a bus. All the people waiting are starting to get annoyed. I finally asked one of the reps who looked like he was trying to figure out what to do, "What is the problem?" He told me that they needed a "kneeling" bus for a wheelchair-bound person in our group. I suggested that he provide a cab for her and let the rest of the group use the bus that was already there. Now, an hour and a half into the mission, we board the bus and leave for the pier.
The ship is beautiful, the staff wonderful, the food mostly good. I loved the Corning Museum hot glass show and watched it many times. The 2 enrichment speakers were excellent, and trivia and other games were a hoot, thanks to Michael and his staff.
Christmas decorations were already in place when we boarded and were nice, but nothing special was done for Christmas day.
The shows were top-notch, especially the magician and the final, Cirque-type show.
We enjoyed one meal in Qsine and, with a couple of exceptions, had great food and terrific service in Blu.
The room, although beautiful, had limited storage compared to what we found on the Enchantment of the Seas (Royal Caribbean).
Now, here's the rub: the disembarkation was a disaster, at least for those of us who disembarked early, carrying our own bags. The problem seemed to be that the same elevator bank served the departing guests and the guests who were going to and from the Oceanview Cafe, resulting in jammed elevators and waits of more than 30 minutes before people could enter an elevator with their bags. I never did get on an elevator; after waiting futilely for more than 30 minutes, some of us carried our bags down from the 11th deck.
We have cruised several times on the Enchantment and never had this problem, possibly because breakfast was available at the front of the ship, and the disembarkation point was in the stern. In any case, it was inexcusable for the cruise line to allow such chaos and discomfort to reign on the last day.