The embarkation process and delivery of luggage to the cabin were extremely efficient,which was much appreciated following a far less expedient experience at JFK Airport.
Our cabin stuart Winston was very helpful and couldn't have done more for us.
I thought the ship is starting to look a little tired in the cabin areas. The carpet on our corridor was very badly stained; there was rust around our window and balconey frame, inside of the cabin; the furniture was scuffed; the bathroom looked out of date and due to the Norovirs our cabin was not vacuumed throughout the entire cruise and teh carpet eneded up full of fluff, hairs, sand from beaches etc. Not exactly a luxurious feel.
The crew did their utmost to keep the virus to a minimum, which was much appreciated and my partner and I did not catch it. Their efforts were tireless. As a result many of the amenities and facilities, accessible to all passengers were unavailable: games, tables were not laid but everything required was handed at point of serving, no self-service etc. Due to the extensive cleaning programme, many staff were allocated to carry out this duty and were withdrawn from their normal chores. Hence the queues were much lnoger and service took longer. Especially in the Sir Samuel Cafe and when emabrking the ship - this process requiered an awful lot of patience!
One port of call, Barbados, was changed from the original itinerary - much to my regret. It was part of the reason we booked. Other than that we enjoyed all islands and all excursions we booked. I thought Dominica was a waste of time and would have much preferred Barbados.
The cruise seemed overbooked. Far too many people, who all had the same idea at the same time.
When we booked we asked to be seated at a table of 8 and ended up at a table of four. Luckily we were able to change this later.
Woudl we travel again with Cunard? Most defintely but not at Christmas.