Carnival Destiny--Grand Suite Ship: Old & worn. Hallway carpets show wear. Door and baseboard moldings are chipped, scuffed and broken. There was black mold in the bathroom.
Balcony: Good width but too narrow. Had more space on a lesser cabin on a Princess ship.
Room: Safe cannot hold a small laptop. Easy chair too small. Table not large enough for 4 people to play cards.
Beds: Comfortable and broken in--slept great!
Crew: Low morale. Only smiled when necessary. In the Dining room our head waiter went through the motions to get us fed and out the door. He did not listen well if you requested extra services that caused him extra work. On a few occasions he forgot to place orders because he either didn't hear what was said or was in too big a hurry.
Overall: Good but not great. This is my 3rd cruise with Carnival and the quality was the worst I've seen.
Buffett: Breakfast and lunch were standard fare but nothing to get excited about. Omelet stations cooked one omelet at a time which caused long lines and waits. They should look at how hotels like Embassy Suites use cooks who handle at least three at once.
Dinner: Food was good but nothing to rave about. The Chateau Breaund and Prime Rib both looked and tasted the same. Lobster tails were mushy. Deserts were good. Tables are oblong and are don't make it easy for all occupants to converse.
Casino: There are signs designating smoking areas yet smokers were able to roam the floor with lit cigarettes. I wanted to play craps but could not because of the number of smokers at the table. It was this way each night. The table was not marked as a smoking area but it didn't matter. I'm sensitive to smoke so I asked one of the casino managers if there was anything like a smoke free evening or if he had any ideas. He said they could not stop the smokers and there were no other options.
Entertainment: The comedians were not very funny--the bus driver in Ocho Rios had a better routine. Games shows were fun but they need to modify the games like trivia so the entire audience can break into teams and participate. Alcohol tastings all came at a fee. Many passengers wanted to play bingo but were turned off at the $20 fee per card. Free/fun bingo a few times would be nice.
Cabin Steward: He took good care of the room but was very difficult to understand when he spoke. He did not pay attention to the mini-bar.
Fees: Nothing is free. A 15% gratuity is included for all bar drinks and sodas. The fee even applies to mini bar items although it's called a restocking fee.
Excursions: We had a great time in both Ocho Rios and Grand Cayman. We did not hear any negative complaints from any of the passengers.