We have sailed at least 18 times on various cruise lines, mostly RCCL. This ship was a vast improvement over the Rhapsody (was on summer 2011). The Schooner Bar was the largest we had ever seen on a RCCL & was beautiful. Their decorative touches were museum warranty. Service was very good onboard. Our ports were Grand Cayman & Cozumel. The Salsa, Salsa & Margarita shore excursion in Cozumel was A+. Our cabin was small but with ample storage. A flat TV would improve space over the bulky one. The love seat looked worn, as did the pillows (which only took up more space). The bedding was an improvement over other cruises. Our balcony was oversized with 2 chairs, table & chaise.
The food standard has improved since our previous RCCL cruises. Chops is ok for the $30/pp charge but is no Ruth Chris. The Jewel Singers were awful (2 visits was enough) though their dancing & costumes was fine. Lounge singers were excellent.
No issue with embarkation or debarkation though a mixup with our exit luggage tag, since we are Diamond & get early departure - was quickly corrected.
We feel Diamond & the Diamond Plus/Pinnacle cocktail lounge areas should have been combined, due to the few members in each. Lots of appetizers wasted in the latter lounge, as only 2-4 people showed up per evening. We asked but the 2 lounges couldn't be combined.