A group of six did our annual Christmas Cruise this year, deciding on the new Carnival Breeze 2.0 Class ship. Having been on many Carnival ships in the past, this was, without a doubt, the most disappointing cruise ever. The staff on this ship, other than at the stores, where the most unprofessional people ever encountered on a ship.
At embarkation we had two special needs (wheelchair) passengers. We were giving quick access to receiving our sign and sail cards and given sign stating "Special Needs". So we sat and sat and sat until finally we all just decided to push the wheelchairs on board. So much for helping those with special needs.
Although our table in the Blush Dining Room was on the upper level and was very close to the kitchen, the food was never hot. Some meals were actually cold. Usually the head waiter will nicely hand you a menu, here the menu was thrust in your face, with no comments or conversation. The staffs goal was to get you in the restaurant, feed you and get you out of there. Of course to accomplish this, we had to pass and stack our dishes for removal.
The food on this ship in the dining room was the absolute worst, cheap food that could be served. We always look forward to dinner on a ship; going to dinner on the Carnival Breeze was more of a punishment than it was enjoyable.
The concepts of the "Guy Burgers" (which were greasy but very good, along with the fries), the BlueIguana was good, but the meat was skimpy and the food was cold; Fat Jimmy's BBQ on C-days was fair, again the food was always cold, the Mongolian Wok always had a huge line, because the food was made to order. The Pizza was mediocre with the lack of toppings and cheese, all you could taste was the burnt crust. The Tandoor food was spicy, but cold. The one day that we docked for 1 PM, the food stands did not open until 12 PM causing long lines. The Comfort Food station was a nice thought, but the food was always the same as well as cold. Lunch was served from noon to 2:30. The dining room was not open for lunch. On sea days you could have brunch in the Sapphire Dining room with George Lopez comics - the comics could have come up with jokes that were not from the 1940's. The food at the brunch was also fair, at best.
Now for the shows. There was one good show on this ship, Max Winfrey. The visual effects screen (big TV) in the Ovation Theater was totally awesome, but the shows were not the wonderful productions that we are accustom to attending. The Hasbro Game Show must have been the cheapest thing to do for entertainment. And of course, using the passengers as free entertainment always adds to the profit margin for the cruise line.
Now for Butch the Cruise Director. If he is Carnival's finest, Carnival is in trouble. His long drawn out announcement always starting with "Hello Carnival Breeze Family" were disgusting. We are paying customers, not family. They were always to promote paid activities or what you can buy today aboard the ship, or repeating in a long drawn out manner what the Captain had already said. Amy (6 3) was so obnoxious that my Bingo playing friends went one time and that was enough of listening to Amy.
Of course, the ship did not stop at Grand Turk, which makes us wonder if that is really a stop or just a nice filler on the itinerary. This is the second time we could not dock at Grand Turk because of wind. And for missing a port, you get a whopping $14.69 refund. Of course, having an extra sea day means extra income for the cruise line... and the "make a profit" comment from the CEO keeps coming back.
This is the first ship that bothered you every night for photos at dinner. I can understand this on formal night (which really needs to be abolished on all cruises), but this was every night. The food was bad enough with the constant interruptions.
This was also the first ship that required your to use your room key to turn on the lights in your stateroom. But we bypassed that with the hotel key that we had! Any card will work fine.
And since you no longer receive comment cards at the end of the cruise, you cannot tell Carnival about your cruise experience.
So before you book a cruise on the Carnival Breeze, think about it. If you like cheap, bad, cold food and poor shows, awful service by the dining room staff, and obnoxious cruise directors then this is the dream cruise for you.
If not, join us on our next cruise which will be on a Celebrity ship!! This is the last Carnival Cruise for this group of seasoned cruisers!
This is one "Dream Class Ship" that was a total nightmare!