Celebrity Solstice is a lovely ship with many dining options and many different areas to retreat to.
Boarding was delayed ( possibly due to NOROVIRUS on board ) wait time was up to 2 1/2 hours. We were immediately met with hand sterilisation as soon as we boarded along with a letter explaining that NOROVIRUS was on the previous cruise.
Information from passengers on board the ship for 2 months was that the virus was on board prior to the Barcelona cruise, then Barcelona to Singapore, then Singapore to Sydney, then Sydney to New Zealand return. We both got Gastro and my partner also go a severe cold (bronchitis) coughing for 14 days. Cleaning was stepped up on board and an announcement was made by the Cruise Director regarding Gastro with advice to increase hand washing. Also lots of people with heavy coughing on board. Captain's Club host mentioned that the ship was going to have a HIGH LEVEL CLEAN in Sydney (23rd December, 2012)
Slightly small Balcony Cabin (concierge class C2) with minimal wardrobe space but you can make do. Not sure if concierge class worth the extra money. Beds are very comfortable.
Needs a lot of work. Possibly need to pay higher fees for Entertainers. Only very good show was their Cirque style show which was excellent.
Service in the Grand Epernay was EXCELLENT. Lot of Russian staff in the Al Bacio/Cafe area - have a slight attitude problem.
PASSENGER SERVICES DESK
TRY TO AVOID. Most of staff were rude and overworked. Many passengers constantly commenting on poor service and long queues.
Generally very good on board with many options. Grand Epernay excellent. Blu Restaurant (advertised as healthy light cuisine) seemed too fancy with high fat sauces. Maybe avoid OceanView Cafe because of the high number of people in there (hard to get a seat at times) - possibly the source of contracting Gastrointestinal Illness??
Excellent (except for the fact that Gastro was on board)
We used this facility twice due to GASTRO (also were quarantined to our cabin). Medical staff were very rude and abrupt. Try to AVOID.