I was prompted to write a review after reading a review giving this ship a 2 star rating.What planet is this person on ? We booked our cruise approx 2 months before we travelled, we read all the brochures, cruise critic reviews and watched the video.Having cruised on and off for 35 years with about 10 different lines we thought that this ship sounded great with all the emphasis on the food but being cynical we expected that we might not find it as good as described.How wrong we were the food almost without exception was fantastic.The reviewer described above says that they ate almost all their meals in the Terrace Cafe. WHY ? The speciality restaurants at no extra cost are wonderful, we ate in them for 14 nights out of 18. Red Ginger was our favourite and Toscana our least favourite but all were first class.The main dining room was good when we ate there but we found the service poor,we had breakfast in the Terrace restaurant and lunch also there, how could the reviewer say that the food was mediocre at best it was neither boring or unimaginative, but as they ate there for every meal perhaps it was boring.She also was unhappy with her cabin. The cabins were perfect the bed was like lying on a cloud and the bedding of an exceptional quality.The bathroom also had a bath and shower, again perfect.
The dress code is described "country club casual" but not being American we were not quite sure what this was .Not having to pack tuxedo and ball gowns is a bonus, but I have to say it was sometimes a bit too casual, with shorts and t shirts being worn in the evening.This is not really what we expected.
I agree with her comments regarding the internet charges but there is a choice just dont use it, most people didnt but waited till they got to port and used wifi. Yes the excursions are overcharged, again dont use them the majority did not but arranged their own tour.One thing she did not complain about was the price of alcoholic drinks, maybe she did not drink.They are by far the most expensive of all lines that we have travelled with and only makes people underhand, we heard some amazing stories of how people will drink their own alcohol outwith their cabin.
I also agree with her comments about the medical centre. We had occasion to visit to ask advice as I needed a procedure done and as a UK resident could have this done in Spain or Gibraltar but had asked for information on the hospitals there.The nurse was most helpful providing the information asked for but when we asked her if we found that it could not be done in port could the doctor on board do this.She went to ask him, his answer was no. We asked her why but she just said she did not know. This was a fairly straightforward procedure.We went to hospital in Cartagena Spain and had excellent treatment, all free,but when we had our mid cruise questionnaire to fill in we added under comments that we were surprised that the doctor had refused to do this but would give no reason, in fact he was sitting in his office and did not even come out to see us. Two mornings later at 8.30am the doctor phoned our cabin and spent 15mins very angry at us writing this as he said he did help us. He did not his nurse did. We were very angry at this intrusion and at his manner. We then took this further, but this is a worry for future cruises with Oceania as we have always felt very safe cruising because of the good medical back up.The $140 charge just to see the doctor is also at least double what we have normally paid with other lines.
The entertainment was not to the standard of other ships but with dinner lasting sometimes 3 hrs and on the whole with excellent company who needed to listen to some singing.I would say that we were told that there previously had been classical music on board and that would have been greatly received.
Your reviewer says that this is her last Oceania cruise as other cruise lines are "MUCH BETTER" that have equally as good food and service or better. I have yet to find any such cruise line and would almost certainly cruise with Oceania again.
We made lots of new friends on this cruise that I am sure we will keep in touch with.When we booked at the speciality restaurants we asked for a sharing table as this lets you meet lots of interesting people from different parts of the world.
We had a wonderful time with excellent food and service and great company