It started at the check in as we are Platinum members and there was no line at the check in for the suite and Platinum members as stated and have been at other ports. The door marked Suite and Platinum members had a line of even 1st time cruisers. When we got upstairs even more lines at the check in scanners. We finally broke off after this to a line for suite and platinum guests then we moved pretty smoothly after that.
We signed up for one of the 5 bottle wine packages (a pretty good deal) and 2 days in Scarlett's the step up dining area.
We were then off to check our seating for diner as we have had issues before when requesting a small table on the early seating. Once again we were disappointed to learn that we were ate a table for 8 so much for meeting your requirements when you are Platinum as promised. The head waiter was extremely rude also stating that we had to work with him and he would see what he could do later in the cruise. We did take a seating at a small table for the late seating while we waited to see if he could do something for us.
That call from him never came after a few days so we went to the pursers desk and asked for help and we were to get a call later that day from the food and beverage manager. Even after checking a few other times we never did get that call. When we did get to diner the food was what you could get at a Denny's for diner so we ended up spending 2 more nights for a total of 4 of the 7 nights in Scarlett's supper club.
The lunches were OK especially the Mongolian dishes, everything else was never hot mostly just luke warm.
The Bar staff on the entire ship were extremely pleasant and always had time to talk with you.
The shows were OK but there are more and more comedy acts now which are OK at best. The ports were OK we never do like Jamaica and based on how many people got off in Jamaica I would say many people feel the same way. Grand Cayman and Cozumel are favorites and we always get off and do our own thing as we have done most of the tours.
The Grand suite on the ship was excellent and made the cruise more tolerable. The piano bar was also very good and the passengers in there including us were having a great time on most nights. Getting off the ship was OK as we carry out own luggage off but even then there were major lines and a bad process where we were told to go to the wrong place after going the the correct place that was mailed to us the night before.
All in all I think the newer larger ships from Carnival just do not live up to all the hype we have been treated much better on the smaller ships and will be taking a break from Carnival for a while as we have our next 3 cruises scheduled on Celebrity and Princess.