This was our sixth cruise, the others being on Holland America (1), NCL (1), and Costa (3). Executive Summary: We had a great experience with Celebrity and will be back with them!
Cabin: We were in Concierge Class. Cabin size seemed a bit cramped compared to our experience in other ships, but not terribly smaller. Could have used curtain between bed area and lounge area, like we have had on NCL and Holland America. The cabin attendants were pretty good, and it was nice to have daily hor d'oeuvres appear in the room automatically.
Food: Here is where this cruise excelled! Whether from the main dining room, the Oceanview Cafe, or room service, the food was pretty good. Not too salty, as we have experienced on other cruise lines. Some of the food quality surpassed that of our local restaurants, which is remarkable given the institutional nature of the food preparation. We typically have low expectations of cruise food, and it is typically met. Not this time: Celebrity exceeded our expectations!
Entertainment: Again, we have low expectations of cruise shows, and this level of expectation is typically met. Not this time: The shows we went to were pretty good, topped by the performance of Jane Cho, violinist. Celebrity must pay more for its talent, because the show's in-house orchestra/band was a great backup to all the acts.
Embarkation/Disembarkation: These were quite orderly. Glad we were on Concierge Class on embarkation because we had a much shorter wait on line than in lower classes of service. Still, it was not speedy, and they could have improved this aspect. Disembarkation was a breeze, and we literally flew off the ship and through immigration control.
Fitness Center: Good equipment, but not enough. For a ship this size, there should have been a workout facility twice as big. The Cold Towels were nice, and were readily restocked. They kept a good supply of hygienic wipes.
Ambiance: First, it was amazing that with 2800 passengers aboard, we never felt that there was excessive crowding. We kept on remarking, "Where is everybody?" Of course, the Oceanview buffet had tables filled, but the passenger mix was great, and everybody (fellow passengers) was orderly, polite, and accommodating.
Excursions: Went on two. Only complaint was that our tour of the Antarctic Museum was very rushed. Really wanted to spend time alone viewing it, but that was not possible. The Air Force museum can be deleted from the itinerary. The Otago Peninsula cruise/tour was good.
Cleanliness: Pretty good!
Overall: Top-notch experience. Good service, entertainment, food, etc. Will be back on Celebrity.