We sailed on the inaugural Oceania Riviera on Nov 29th. Unfortunately, it was also the first US Coast Guard inspection of the ship. Due to this process guests could board the ship around 1:00pm, but didn't actually get into their cabins until at least 2-3 hours later. Luggage delivery was a huge problem. We finally went to the forward elevator and found many bags brought up and simply left in the floor. We battled our way into the area, and retrieved our bags. Keep in mind we were in a very expensive suite.

We are disappointed by the lack of entertainment on the ship. We prefer an early dining hour (6:30p) and there is only one showtime at 9:45pm. Needless to say, we were in bed by this time and never saw any of the entertainment production shows.

The four specialty restaurants were okay, but service and food could be much improved. The steaks at Polo Grill were simply "choice", not prime. The rib eye steak was so tough we couldn't cut half of it. We had iced tea to drink, but a refill never was offered. In fact, we waited so long after finishing the meal, we departed without an iced tea refill nor event a dessert menu. Toscana was tasteless. And, the "French" onion soup in Jacques had the cheese and croutons at the bottom of the bowl. Read more