MSC Poesia Review

4.0 / 5.0
501 reviews

MSC Poesia. Nice ship but badly let down by food & service.

Review for Transatlantic Cruise on MSC Poesia
User Avatar
K`s Gran
10+ Cruises • Age 70s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: Nov 2012

The interior of the ship is nice; cabin adequate; theatre, dining room, cafeteria, bars are all tasteful. The problem is poor, COLD food; for a newish ship why it is not fitted with adequate heating for the food heaven knows; everything was cold from the breakfast right through; cold fried eggs, ready made omelettes,bacon,toast is thin sliced bread hard & cold. What makes it worse is the food is brought out cold from the kitchen; a new container of food would be brought out at lunch eg sweet & sour and it was barely luke warm. The only food I ate hot for two weeks was the porridge & soup in the buffet served from the same heating container. The salad bar was really good so we skipped lunch and had a big salad at 4 to 5 pm. There are good supplies of food all day unlike many other cruise lines where if you miss afternoon tea you have to have pizza but a good choice runs right through to the evening buffet unfortunately it is COLD. The dining room was the same; I got really annoyed one evening & asked the waiter to take my meal away as it was inedible & asked him to tell them in the kitchen that I was really fed up with cold food & his reply was "they are Italian", I am unsure what this meant! The staff in both the buffet & the dining room are poorly trained or supervised. The buffet is not tidied while in use eg tables cleared but not wiped & no spilt food swept up. I enjoyed the evening meal as we had good company at our table & some of the laughter was at how bad the food was!! Poorly cooked,presented, served & cold.

We took out an all-inclusive drinks package when we got on board for 20 euros each per day(which we have never done before) as we had so many days at sea & only short times in port; it proved to be very good value & would recommend it.

The theatre shows were mediocre; the dancers need to spend alot more time practising so they are in time. The entertainment in the bars is REALLY good; two good groups & two singers who alternated hourly & an animation team who worked so hard & were pleasant to everyone & danced constantly.

Cabin Review

previous reviewnext review

Find an MSC Poesia Cruise from $149

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.