Riviera Review

4.5 / 5.0
793 reviews

Oceania's Riviera Ship of Misinformation

Review for the Western Caribbean Cruise on Riviera
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fpr451
2-5 Cruises • Age 70s

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Sail Date: Dec 2012

Looking forward to a Western Caribbean Mayan Mystic Cruse, was just that a Myth. Early on I went to Oceania's website to view Riviera's presentation videos and that was the 1st myth. In them were the scenes of dining venues, lounges and public areas all containing pictures of my contemporaries (mid 60s).

What I believe I observed were more people in their very late 70s to early 80s. The entire nature of the cruise reflected that age group rather than what I thought was represented by the videos. There were no bon voyage or sail always festivities nor any attempts to create a festive atmosphere throughout the cruise.

I have moderate disabilities and was not able to acquire a handicapped Cabin, however I was assured through contact with Oceania that I would be able to utilize the bathroom without much difficulty. Much to my surprise and annoyance was first a shower stall that was too narrow to accommodate a shower chair, as matter of fact Houdini probably could not be accommodated, much like the old showers that you found in Europe in early hotels and inns. The Bathtub which was represented to be luxurious, in which the shower chair that I was provided with could not be in a position to have access without the assistance of my significant other in which she had to watch out for my safety on each entry and egress. Additionally. I believe if you were an elderly person you could not enter the bathtub sense it required jumping over the high hurdle of the depth of the tub to get in. And this is a brand new ship which you would have thought they took these things into design consideration. The closets made it difficult to have access to the bed from the outside and the control lighting was awkward to operate if you were in bed. Because of the package that we signed up for, many of the amenities were not inclusive. All alcoholic beverages were charged, even though we had a laptop in our cabin the Internet charge was so exorbitant that it was not worth the daily rate to subscribe. We had concierge level accommodations, its lounge was on a different deck so I never saw it. The so-called access to the health spa was there however you had to drop anywhere from 250 and above for any treatments.

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