Zuiderdam Dec 10-21, 2012: Zuiderdam Cruise Review by teachman
Overall Member Rating
Zuiderdam Dec 10-21, 2012
Destination: Panama Canal & Central America
Embarkation: Fort Lauderdale (Port Everglades)
Several ship's officers apologized for the shape of the ship, but when the Captain was asked what had happened, he replied that there More were no problems. One benefit of the problems is that they made for easy conversation-starters. My wife and I heard many complaints which we did not experience (e.g. balconies unfit for use, shower problems). General problems included inoperable hand sanitizers outside the dining room (corrected two days later by stationing a steward outside with one), 1/2 of the elevators closed for the first two days, extremely noisy cleaning of the Lido pool cover; there are many more specifics too boring to include here.
In his talk in the Crow's Nest, the Captain did reveal that the purpose of the dry-dock was a mandatory re-certification of the ship, which included mechanical repairs; appearance items were definitely secondary.
All of this can no doubt be dismissed as picayune, but what is going to precipitate a letter to the CEO is the mis-treatment of the crew. Word got out that they were on the ship in dry dock, with no A/C and some days without water at all, generally no hot water. Even if these observations are untrue, what we did observe constituted a lack of concern for the welfare of the crew. When a company advertises "A signature of Excellence", one expects that to permeate the organization. The abuse of the crew suggests that we have seen behind the facade to the real face of HAL. It is not pretty. Less
Cabin review: MM8130 Standard Interior Stateroom
Cabin at stern, smallest inside cabin we have experienced on any cruise. Only one small chair, no table, no desk chair. Stern of ship had an irregular "hitch" in its roll which was annoying.Read All Standard Interior Stateroom (MM) Reviews >>
Port and Shore Excursions
The Tortuguero Canals
A great time on the Panama Can...
Norwegian Jewel Panama Canal C...
Friendliest crew on the high s...
Amazing, wonderful and relaxin...
Another great experience with ...
Visually wonderful ship, great...