This was a wonderful cruise. We had room 12026 and it was beautiful. The concierge team (Andy, Alice, PJ) was amazing and went above and beyond to make sure our daughter was happy. They also did everything they could to help us with any booking we wanted. The spa was full online but Alice managed to get us appointments.
The shows were terrific and very enjoyable. Aladdin was very entertaining and the genie was very funny. Dream & Believe were very well put together and the mixture of all the Disney movies was awesome.
The Aqua Duck was fun. Our 4 year old went on it 6 times, 2 times with mom, 2 times with dad, and 2 times with grandpa.
The cleanliness of the ship was terrific. There were hand sanitizer wipes at each restaurant and drink stations. They handed out sanatizer wipes as you walked into the restaurants.
Cabanas (the buffet) had good food. We ate their everyday for breakfast. We also ate at Flo's and it wasn't that great. Hamburgers More
had been sitting for awhile and the buns were hard as a rock. The pizza was ok but nothing to brag about. The 3 restaurants you rotate in the food were just ok. Our wait staff was bad, the first s3 nights we would get there on time and the table next to us would show up about 15 minutes late every night and they would get there drinks and food before us. When we said something to the manager he took care of making sure that didn't happen anymore, but it seemed that they were trying to get rid of us as fast as they could. They do cut up steak and that for your kids, but our waiter cut the pieces so big that I couldn't even have eaten the bites, so I had to finish cutting the food up for our 4 year old.
All in all the cruise was amazing, other than our issues at dinner. We will definitely be going on another Disney cruise. We are booking another one as we speak.
We will be going Concierge again and hope to get Andy, Alice, and PJ again. They are so fun to be around and our 4 year old just loves them. Less
Our room was 12026. This room is in a perfect location and we didn't have any noise that kept us awake or that woke us up. We did have a little squeaking in the bed the first night but they came and fixed it the next day and didn't have anymore issues with it. This is a 1 bedroom and it was beautiful and plenty of room. We actually are booking this same room for our January 2014 cruise.
This island is beautiful. We had Cabana #15 and it was a nice and relaxing thing to have. You don't have to share the beach with anyone but the people who are in the Cabana's. The BBQ Lunch was really good. The beach was very nice, and the water was as clear as could be and you could see everything.
Horrible experience, these poor dolphins have a terrible life. They are in a concrete pool (which is pretty dirty) and they can't go very far. A couple of the dolphins were bleeding on the around their snouts. They had to switch them for kisses. It was so sad to see. I wish we would have never done this. We only did it for our 4 year old. It is NOT worth the money for this.
If you want a good experience go to discovery cove in Orlando. At least the dolphins have huge areas that are not concrete. When there dolphins need a break they put them in a different pool and give them the rest of the day off.
Costa Maya works the same dolphins all day everyday and this is not fair to the dolphins.
The Submarine was a lot of fun, but getting to the experience takes about a half hour. Then when we asked if we would be dropped off in the same area we were picked up at they said yes. This is NOT what happened. We got dropped off at their office and had to walk all the way back to the port. This is not a very clean part of town and good luck finding a restroom. The first one was all locked up; when we came to the 2nd one it was open but very unclean. When my husband was coming out of the men's room some guy was waiting at the door with a bag of stuff (probably drugs) as soon as my husband walked out the guy shut the door and locked it (this was a 6 stall bathroom). We walked back to the port and got on the ship.