Cruise review of Carnival Splendor

itzmelaura Carnival Splendor 2 Ugh!
Member Since 2012
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My husband and I have cruised with Carnival twice before this trip. Both times we were happy with the cruise- but not this time. Pros: 1. Big ship so it seemed that there was a lot of space- it didn't seem crowded. 2. Our room steward, Erwin, kept our room clean and the ice bucket filled. He did a wonderful job and was a very pleasant person! 3. Check-in was easy and we flowed right through- we arrived around 12 noon, which was perfect timing! Cons: 1. The food. Main Dining Room food was salty, undercooked/overcooked, gritty, lukewarm, and unappetizing. We skipped dinner a couple of times, but missed catching up with our tablemates, so we went back- unfortunately the food was the same quality each night. :( 2. Our waiter never called any of us by name. His assistant disappeared every night and came back only to offer coffee. 3. The hot tubs on Lido Deck were closed on Sea Days. There were a group of 20 somethings that took over both hot tubs and broke tiles and jets. They needed maintenance and that took until the next day to fix. When asked by security to get out of the hot tub, no one would budge. Head of security showed up and ordered them all out... we counted 32 in one of the hot tubs. While all of these young people were in the hot tubs, the bar waiters continued to serve them alcohol. 4. Kids running free all over the ship. It seemed like parents didn't care what their kids were doing... many times I saw the same three young girls by themselves. They were about 8 or 9. There were also screaming kids in the MDR that parents would not take out (we had late dining). 5. The layout of the ship. Even tho the ship was big and seemed open, there were floors that did not go through. It was tiring going to floor 3, only to have to go back to floor 5, walk part way down the ship, then take another elevator down to 3. There should be some way to have a flow from end to end on each floor. Compared to our other two cruises with Carnival, this was a nightmare. I heard many, many people saying they would never cruise with Carnival again. I spoke with quite a few folks who were cruising for the first time. I told them not to base their cruising experience off of this ship. Our ship's itinerary did change. Shortly after leaving port, the captain came on the intercom to announce that there "technical difficulties" and that we would be heading straight to Puerto Vallarta for 1 1/2 days and then to Cabo for 7 hours. Our original itinerary was to be Cabo for 1 1/2 days and Puerto Vallarta for 12 hours. This change caused many problems for people who had booked excursions through outside companies. And most of the cruisers were very upset about losing a day in Cabo. I heard many times, "I chose this cruise because of the two days in Cabo." The Splendor has had many problems with her engines. It may be time to take her out of service and retire her.
Carnival Splendor Cruises to the Mexican Riviera
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review: Balcony

Port and Shore Excursions

We were sad that we only had 7 hours in Cabo. We took the cruise specifically for 1 1/2 days in Cabo. We had a deep sea fishing tour booked and had to re-book it because of the change of dates in port. We were able to go, but had to cut it short by an hour because of the time restrictions. This made it so two of our parties on the fishing boat didn't get a chance to fish :(
Las Caletas Beach Hideaway
This was the best shore excursion we have ever experienced! The crew of Vallarta Adventures was awesome! They kept us entertained and gave us information about Puerto Vallarta downtown and the outside areas. They pointed out "famous" landmarks and had answers for all questions. Las Caletas Beach was clean, the food was AWESOME and all of the staff was friendly and not pushy.
Published 12/20/12
Thank itzmelaura
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Carnival Splendor Cruises to the Mexican Riviera
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