on Voyager of the Seas but sadly it did not meet our expectations. The staff were very helpful when we boarded, assisting us with a friendly smile. However there was a very long wait, 4 hours until we could get into our room. After an early start and travelling 1 hour to the airport then a 2 hour flight to Sydney to board the ship we were tired so it seemed forever!
We seemed to spend a large amount of our time queuing, either for food ! My husband is in a wheelchair so I had to queue for his food, 1 item at a time, then repeat the process for myself. The dining room service was excellent at night on our regular table with our waiters and wine steward very friendly and helpful. The same could not be said for lunch and dinner where we had delays of up to an hour to get served. The food in the Windjammer was poor, more like a cafeteria than what we expected and often barely warm. Not a patch on food we enjoyed on previous cruises. On the last day I tried 3 different dishes and was unable to eat any of them. They were absolutely tasteless! None of the food resembled dishes shown on the Royal Carribean video! Most days I had salad for lunch and dinner, the salads were very good. The coffee - well could it be called that? It ranged from average to so bad I couldn't tell if it was coffee or tea! Dining room food was better although the selection could be improved. Desserts were very disappointing on the whole. Room service was extremely slow, we waited 1hr and 20 mins for breakfast one day, then it was cold and inedible when we finally got it! They also ran out of things, no marmalade after the first few days although it appeared again for the last 2 days. Also, no crackers for the cheese platters and no substitute offered either. The platters would have been great apart from that, with 4 nice cheeses and grapes and nuts, but who wants to eat cheese on its own? Even some bread would have helped.
We had a balcony cabin on deck 7. It was handy to the lifts which was a help to us. Our cabin steward was excellent, always greeting us by name and very helpful. He kept our room spotless. It was comfortable with everything we needed including a kettle to make tea . The bar staff were also very good. They were happy to adapt cocktails for me as I am allergic to pineapple and coconut.
There were long waits for lifts as they were too full to take a wheelchair. Might I suggest a dedicated lift for the disabled as there were many aboard and no one was prepared to leave to allow disabled people to get on. Many people we spoke to were disappointed with the standard of entertainment, more suited to a pub than a cruise. However, the ports were great and we loved the visit to the sounds. These made the trip worthwhile.
Disembarking was a problem. We were directed to deck for where assistance was promised to aid the disabled. However there was no one to help us and the other people who were also waiting. We made our own way in the end as they kept calling our number. We then got assistance to locate our luggage and get out to the taxis.
In spite of the problems we encountered we did enjoy the trip overall and will cruise again. However, we will have to seriously consider travelling with Royal Carribean again although we are platinum members.